Fuel for Thought | Transport America’s Outstanding Drivers Help Secure Victory

transport-americaEach year, Logistics Management, a magazine that reaches over 100,000 logistics professionals, runs a customer poll called the “Quest for Quality” to determine the best of the best in transportation. For the third time in five years, Transport America has won a transport-americaQuest for Quality award, and we are truly blown away by the support from our customers. You may be wondering why I am announcing this achievement on our driver blog, but our drivers are the foundation to our success, and we would not be considered for such an award without YOU, our outstanding team of drivers and here’s why …

  • Each day you set out to make deliveries and because of your dedication to safety and your commitment to staying on schedule, we are commended on our on-time delivery performance.
  • The customer may communicate with a dozen different people within Transport America, but when it comes down to the delivery of their product, you are the person they work with face to face. You may consider yourself “just the driver” but we know you play a very large role in why we receive high scores in customer service.
  • During a make it or break it customer crisis, you are flexible to change your routes, reschedule your home time or pick up extra slack. While we rarely ask you to make such drastic changes, you do so willingly and save the day for a load that would otherwise go to a competitor.
  • You work closely with your fleet leader and form a strong relationship. The conversations go beyond scorecard metrics and safety tips, and you allow the fleet leader to know you on a personal level and learn about your hobbies or grandchildren. This may seem like mundane conversation, but the trust you build with your fleet leader plays a large role in the service you deliver. A company can provide an abundance of bells and whistles to attract drivers but to ensure success at the end of the day, a driver must enjoy working with their fleet leader.

transport-america-awardThe Quest for Quality Award names the best of the best in transportation; similarly, we set out to hire only the best of the best in professional drivers. I would like to thank you, our drivers, for your help in achieving this prestigious award again this year. Without your commitment to Transport America, we would not be acknowledged for our performance in on-time delivery and outstanding customer service and value.

Do you have a story about a time you went above and beyond for a customer to ensure ultimate service? We would love to hear about it. Please share it with us on Facebook or send a tweet to @TAdrivers!

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A Day in the Life of a Transport America Fleet Leader

Recently we were able to sit down with one of our own fleet leaders, Andre Soissons, and learn what it’s like to walk a day in his shoes on the Transport America operations floor. Andre started at Transport America as a Customer Service Assistant, scheduling transport-america-fleet-leaderappointments, and quickly worked his way into the Customer Service Manager role where he was responsible for day-to-day business on numerous customer accounts. After showing tremendous success in this role, Andre was promoted to his current position as Fleet Leader. From speaking with Andre, we learned exactly why he loves his job and why he plans to stick around for a long time.

Throughout each day, Andre spends a great deal of his time staying in contact with his fleet. While a majority of that communication is spent informing his drivers about a current trip, MPG, Idle, and other scorecard metrics, he always finds time to connect with his drivers on a deeper level.

“Each driver is unique and I learn something new from them every day. I enjoy hearing about the great things going on in their personal lives.”

To be a successful fleet leader, you need to have compassion for the drivers you’re managing and it’s clear that Andre goes above and beyond to support his team. When we asked Andre what he enjoys most about his job, without hesitation he said its building relationships with the drivers. “I strive to always be here for my drivers in good times and bad. That is something I take great pride in, as does Transport America as a whole.” Andre puts the driver first and ensures they are taken care of appropriately for both miles on the road and time at home.

While forming relationships with the fleet may be Andre’s favorite part of his day, we learned that he is dedicated in all aspects of the fleet leader role. As a part of his early morning routine, Andre checks his email before work so that he is mentally prepared for any critical issues that came in the night before. This allows him to be focused and prioritize his time accordingly. According to Andre, critical issues can range from a delay on a high priority load, to following up with a driver who may have had a mechanical issue. Andre is efficient and escalates the issues through the appropriate channels to get the driver back on the road as soon as possible. Once he has taken care of the critical issues, Andre turns his attention to tracking the progress of his trips in transit. “It will show me which drivers are running ahead or behind schedule which is critical when trying to maximize the driver’s miles while also servicing the customer.” Andre said he uses this information to ensure pickups or deliveries take place within the hours of service parameters so he can always keep his fleet moving and minimize their downtime.

With various loads and drivers constantly on the move, no two days are the same – just how Andre prefers it. If you are looking for a fast paced environment that involves managing a large fleet and fostering meaningful relationships, than look no further than the fleet leader role at Transport America. To close off his interview, Andre stated “The Company provides a culture that believes in mutual respect and cares deeply for people. What better reason than to stay?” We are proud to have team members like Andre representing Transport America. If you’re considering joining the Transport America team, please give us a call! We would love to find you a position that you can be passionate about.

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Exceptional Fleet Leaders and How They Help Truck Drivers

Truck drivers can’t do their jobs alone. At Transport America, our fleet managers back up every one of our truck drivers to ensure they’re safe, productive and happy. Fleet managers communicate directly with drivers and focus on making their routes as efficient as possible. Watch this video to learn more about why exceptional fleet leaders are a vital part of the Transport America team.

For more information about fleet managers or truck driving positions at Transport America, please visit our website. Then, find us on Facebook, Twitter, LinkedIn, Google+ and YouTube for more information about becoming a truck driver.

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Fuel for Thought | Pay Increase from Transport America

transport-americaAt Transport America, we recognize that our success begins and ends with our drivers. Our steadfast goal as a company is to provide the ultimate driver experience, and while you can find all kinds of companies making wild promises, we put our money where it is most valuable to you … in YOUR pocket. Here at Transport America, we are committed to paying in the top 10% of the industry in combined pay rate and miles in order to attract transport-americaand retain the best drivers in the industry. With that being said, I am proud to let you know that once again, Transport America is increasing driver pay!

So what does this mean for you as a TA driver? If you are an independent contractor, effective July 1, we have raised pay so that all owner-operators will make $1 per mile in addition to accessorial reimbursements. If you are one of our solo company drivers, you will see at least a $0.01 increase per mile, effective September 1, making Transport America’s top rate of pay $0.47 per mile for OTR drivers and up to $0.42 per mile for regional drivers. With our pay for performance program, you can reach these top pay levels faster than any of our competitors. I am thrilled to report that this keeps Transport America at the top of the industry for driver pay, continuing to make us one of the greatest transportation companies for driving careers. Click here for more details.

Many of our competitors do not have plans to increase driver pay this year, but we respect and acknowledge the sacrifices our drivers make every day, and this is just one of the many ways we plan to show our appreciation in 2015. To hear more details and learn about other enhancements we are making, please give us a call. We want to hear from you.

All of the positive changes happening at Transport America are part of The Great Driver Experience; something we have come to be known for. I am proud to lead an organization that is dedicated to putting the driver first, and I would like to thank each and every one of you for choosing to drive for Transport America.

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New from Transport America | Team Bonus Program

Transport America is making some big (and exciting) changes to the Team Bonus Program! Learn more in the video below.

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Transport America Announces a Raise in Driver Pay!

Transport America announces that it will be raising driver pay, effective September 1, 2015 and raising truck speed, effective July 1, 2015. Learn more in this video.

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Transport America Community Initiative | MS 150 – Bike MS, National MS Society

Family and community are two fundamental core values that drive our actions at Transport America. This year, we’re proud to support Bike MS, a great cause that raises bike-ms-transport-americamoney to help improve the lives of people living with multiple sclerosis.

The MS 150 with Bike MS

The Upper Midwest Chapter of Bike MS offers six bike rides, and Transport America is helping out with one of them: the C.H. Robinson MS 150 Ride from June 12-14, 2015. The cycling adventure begins in Duluth and ends 150 miles away in the Twin Cities. A free bus ride carries participants to Duluth the night before the big event. Then, a two-day journey, including a festive overnight event, takes nearly 4,000 bike riders to the Twin Cities. Participants must pay a minimum fundraising amount of $300, plus a $55 registration fee.

How Transport America is Making a Difference

Transport America is donating 12 tractors and trailers for the event. Eleven of the trailers will haul bikes to Proctor, Minnesota in time for thousands of MS 150 participants to pick them up on June 13. The final reefer trailer will transport sandwiches, snacks, fruit and other refreshments for bike riders to enjoy along the trail from Duluth to the Twin Cities.

All 12 tractors will be driven by volunteer truck drivers who are excited to donate their time to the MS 150 and help make the important event a success. In addition, many office volunteers will diligently coordinate logistics behind the scenes to ensure everything falls into place for the event.

If you’re interested in working for a company that gives back to the community, learn more on our website. Then, find us on Facebook, Twitter, LinkedIn, Google+ and YouTube for more information about working in the trucking industry.

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Transport America Announces Owner-Operator Contractor Pay Increase

Transport America, recognized as one of the fastest growing carriers by Transport Topics, recently announced a significant pay increase for its owner operators. This pay change will allow all of the company’s independent contractors to make $1 per mtransport-americaile.

“Every single person from top to bottom here at Transport America is working together to provide a great experience for our drivers,” said Mike Bash, director of recruiting operations for Transport America. “We’re invested in our drivers’ careers as much as they are and they understand that we’re able to provide them with the support and opportunities needed for success. This pay increase for our owner operators is just a small piece of the large vision we have for our drivers’ futures.”

The pay increase, which goes into effect July 1, eliminates the difference between hazmat and non-hazmat base pay. With the increased pay, all Transport America owner operators will earn $1 per mile in addition to accessorial reimbursements. This mileage pay increase comes just after another announcement of additional pay package enhancements, which went into effect May 1. These changes included improved fuel and DEF discounts. In addition to the top pay at Transport America, owner operators can also expect multiple lease options, base-plate bonus, $2,000 sign-on bonus with own truck, no forced dispatch, $1,000 referral bonus and consistent miles as well as the respect, quality assistance with insurance, maintenance and dispatch, and the great all-around driver experience the company is known for. Transport America currently has job openings for solo drivers, teams and owner operators for regional, dedicated and OTR routes. For more information on Transport America’s career opportunities, please call 877-218-5342 or visit www.transportamericajobs.com 

 

About Transport America

Since 1984, Transport America has been a leader in the transportation industry offering outstanding careers and excellent service. The company is committed to maintaining its presence as one of the most successful providers of the highest quality in transportation and logistics services in North America. Transport America provides a work environment for drivers that exceed their needs and those of their family.

 

 

 

 

 

 

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Fuel for Thought | Honoring Veteran Truck Drivers

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As we reflect back on Memorial Day, it reminds us of the sacrifice that our military men and women have made and continue to make to keep us safe and free. We owe a huge debt of   As we celebrate Memorial Day, it reminds us of the sacrifice that our military men and women have made and continue to make to keep us safe and free.  We owe a huge debt of gratitude to those that serve, and on behalf of Transport America I would like to say thank you!gratitude to those that serve, and on behalf of Transport America I would like to say thank you!

We have been busy here at Transport America finding opportunities to recognize our veterans, support soldiers that have been wounded and make it easier for soldiers returning from duty to find meaningful employment that rewards them for their experience in the military. Here are just a few of the things we have going on:

  • HIRING OUR HEROES – We have partnered with the U.S. Chamber of Commerce to support Hiring Our Heroes, a program focused on helping veterans, returning military personnel and their spouses find great jobs. During the month of June, Transport America will be recognized in Washington, D.C. for our efforts with Hiring Our Heroes. Our former President, Scott Arves, and our VP of Driver Support, Kelly Polk, will be attending on our behalf.
  • RECOGNIZING TRANSPORT AMERICA’S VETERANS – For those veterans that are currently employees and independent contractors on our team, we celebrated Memorial Day with a great deal of respect as well as a few tokens of our appreciation.
  • WOUNDED WARRIOR PROJECT – Transport America has been an ongoing supporter of this outstanding organization for many years. This is a cause that I feel strongly about and get personally involved with as well.
  • PROVIDING CREDIT FOR MILITARY DRIVING EXPERIENCE – Previously, the laws of the U.S. did not allow returning military personnel to apply their military driving experience when obtaining a CDL. I have traveled to Washington, D.C. on several occasions to meet with Senators and Representatives to gain their support on this issue. As a result of theAs we celebrate Memorial Day, it reminds us of the sacrifice that our military men and women have made and continue to make to keep us safe and free.  We owe a huge debt of gratitude to those that serve, and on behalf of Transport America I would like to say thank you! work of a lot of people, every state now has a military skills test waiver process to give credit for military experience. Here at Transport America, we take it one step further, and when it comes to pay levels for drivers, we give returning military personnel credit for military driving experience as well.

My dad was a veteran in the United States Air Force. While he didn’t see active combat, he did work on jet engine aircraft in Europe to help make sure our fighting forces had the most reliable equipment available. Needless to say, I am a huge fan of our military and want to say, on behalf of all of us at Transport America, thank you to all who have served!

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Transport America Profile | Truck Driver Spouses

A driving career can be fulfilling and challenging for the professional driver. But what’s it A driving career can be fulfilling and challenging for the professional driver.  But what’s it like to be married to a Transport America truck driver?  like to be married to a Transport America truck driver? We asked that very question to Dan Becker’s wife. Dan came to Transport America in 1998 as a student and has been training drivers since 1999.

According to Dan’s wife Liz, the assignment was difficult to get used to at first. However, after 17 years, Dan’s job is not only accepted, but also embraced by the Becker family. This acceptance can be attributed to Transport America. The company has an established list of core values among which include making sure employees spend quality time with their families. And indeed, the Becker family takes full advantage of this. On average, Dan is away from home about two weeks at a time and then home for two to two and a half days. However, when Dan is away, Liz spends her time volunteering, being a full-time student and taking care of the couple’s three children. Plus, they have another on the way!

In addition, Transport America believes that by treating all employees with respect, it enhances productivity and efficiency. Besides being a Student Driver Instructor, Dan has participated on the company’s Driver Council and plans to participate in the annual Truck Driving Championship later in June. For Dan, all of this helps keep his job fresh and exciting, and for Transport America, it also helps in improving driver miles.

So, what advice can Liz provide to other spouses? Stay busy, but also stay involved with your husband’s job and ask questions about it. The more involved you are, the more understanding you have for what he is going through. In fact, last August Liz went out on the road with Dan for two weeks to see what it was like and really enjoyed it.

And while company benefits, such as overall pay, are great, the support from Transport America is exceptional. Dan and Liz embody the core values of the company, including a positive culture. This is what makes Transport America so successful. Together, the company and team members such as Dan and his family celebrate the successes by actively working together toward building a great company.

As Liz and Dan have shown, balancing a truck driving career and a family is more than possible, especially if you find a company that is family-oriented and puts the driver first. That’s just one characteristic that sets Transport America apart from its competitors. If you’re interested in becoming a driver and joining the Transport America family, please visit our website or connect with us on Facebook and Twitter.

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